At Satashiya NDT TRAINING INSTITUTE PVT. LTD., we strive to provide high-quality training and a seamless learning experience. Please read our Refund & Cancellation Policy carefully before enrolling in any of our services.
1. Refund Policy
📌 For Online Courses & Webinars:
Once payment is successfully made, no refund shall be issued under any circumstances, including:
Change of mind
Scheduling conflicts
Inability to attend
In exceptional cases of duplicate payments or technical errors, refunds may be initiated after review. Please email us at 📧 satashiyam@gmail.com with payment proof.
📌 For Offline/In-Person Training:
No refunds are applicable after training has commenced.
If you cancel at least 5 days prior to the training start date, you may be eligible for:
A partial refund (after deducting administrative and material costs), OR
A 100% training credit to be used for a future batch (valid for 3 months).
2. Cancellation Policy
❌ Cancellation by Trainee:
You must inform us in writing at 📧 satashiyam@gmail.com if you wish to cancel your enrollment.
Cancellations requested less than 5 days before the course start date will not be eligible for refund or rescheduling.
❌ Cancellation by the Institute:
In rare cases where Satashiya NDT TRAINING INSTITUTE PVT. LTD. must cancel or postpone a course due to unforeseen circumstances (minimum batch size not met, trainer unavailability, etc.):
You will receive 100% training credit or the option to reschedule to the next batch.
No compensation will be provided for travel or accommodation expenses.
3. Course Transfer & Substitution
If you are unable to attend your registered session, you may request:
Transfer to another available batch (1-time only, subject to seat availability)
Substitution: You may nominate another eligible candidate to take your seat with written consent
4. Disputes & Final Authority
All disputes will be resolved under the jurisdiction of Jamnagar, Gujarat, India.
The decision of Satashiya NDT TRAINING INSTITUTE PVT. LTD. regarding refunds or cancellations is final and binding.